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Wooly Rupert
Master of Mischief
Moderator

USA
29648 Posts

Posted - 29 Aug 2011 :  18:13:09  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Dennis


Despite my good connection, pages tend to take quite a long while to load... Anyone else experiencing the same?



I had that issue a few days ago, but I was in a dinky town in Georgia, in a hotel with a very spotty wireless connection. Earlier that day I was fine, in an even smaller town in Georgia.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Ayrik
Great Reader

Canada
6139 Posts

Posted - 29 Aug 2011 :  23:03:29  Show Profile Send Ayrik a Private Message  Reply with Quote
Haha, wireless is another set of problems altogether. Reliability, performance, and security will never be as good as landlines, no matter what the marketing claims ... although yes, it does get a bit better with each new standard.

Eat lots of garlic - it keeps the elves and vampires away.
Don't stick your sword into dragons, you just don't know where they've been.
Avoid stepping on halflings. They stick to your boots, will smell awful, and are impossible to scrape off.
Ah, of course. Never play leapfrog with a unicorn.
[/Ayrik]
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Dennis
Great Reader

9933 Posts

Posted - 09 Sep 2011 :  07:39:22  Show Profile Send Dennis a Private Message  Reply with Quote

I'm happy to say that accessing the site [posting, opening scrolls, editing posts, searching] has been incredibly fast for the whole week...I don't even have problems with editing my posts anymore.

Every beginning has an end.

Edited by - Dennis on 09 Sep 2011 07:41:11
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Alaundo
Head Moderator
Admin

United Kingdom
5563 Posts

Posted - 09 Sep 2011 :  09:58:35  Show Profile  Visit Alaundo's Homepage  Click to see Alaundo's MSN Messenger address Send Alaundo a Private Message  Reply with Quote
quote:
Originally posted by Dennis


I'm happy to say that accessing the site [posting, opening scrolls, editing posts, searching] has been incredibly fast for the whole week...I don't even have problems with editing my posts anymore.



Shhhhhh!!! Thou shalt jinx the place, with uttering such words! The gremlins will hear thee and seek to cause havoc!

Alaundo
Candlekeep Forums Head Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct


An Introduction to Candlekeep - by Ed Greenwood
The Candlekeep Compendium - Tomes of Realmslore penned by Scribes of Candlekeep
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Thelonius
Senior Scribe

Spain
724 Posts

Posted - 12 Sep 2011 :  21:09:36  Show Profile  Click to see Thelonius's MSN Messenger address Send Thelonius a Private Message  Reply with Quote
Today the site has been down momst of the day for me, has anyone else experienced the same?

"If you are to truly understand, then you will need the contrast, not adherence to a single ideal." - Kreia
"I THINK I JUST HAD ANOTHER NEAR-RINCEWIND EXPERIENCE"- Discworld's Death frustrated after Rincewind scapes his grasp... again.
"I am death, come for thee" - Nimbul, from Baldur's Gate I just before being badly spanked
Sapientia sola libertas est
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Ashe Ravenheart
Great Reader

USA
3066 Posts

Posted - 12 Sep 2011 :  21:11:23  Show Profile Send Ashe Ravenheart a Private Message  Reply with Quote
quote:
Originally posted by Thelonius

Today the site has been down momst of the day for me, has anyone else experienced the same?

No. No I haven't.

Bluff check (1d20+21=34)

I actually DO know everything. I just have a very poor index of my knowledge.

Ashe's Character Sheet

Alphabetized Index of Realms NPCs
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Wooly Rupert
Master of Mischief
Moderator

USA
29648 Posts

Posted - 12 Sep 2011 :  22:11:07  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
The Sage's gremlins were once more on the loose...

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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The Sage
Procrastinator Most High
Moderator

Australia
31684 Posts

Posted - 13 Sep 2011 :  01:00:26  Show Profile  Send The Sage an AOL message  Click to see The Sage's MSN Messenger address  Send The Sage a Yahoo! Message Send The Sage a Private Message  Reply with Quote
It wasn't me this time... I swear.

Narnra must have left the the cage door open after feeding them.

...

[You've sunk to a new low, Sage. Shifting blame to your daughter. ]

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Ayrik
Great Reader

Canada
6139 Posts

Posted - 13 Sep 2011 :  01:17:51  Show Profile Send Ayrik a Private Message  Reply with Quote
Actually I offer kudos instead of blame. The site's been notably snappy and responsive for me these recent weeks.

Eat lots of garlic - it keeps the elves and vampires away.
Don't stick your sword into dragons, you just don't know where they've been.
Avoid stepping on halflings. They stick to your boots, will smell awful, and are impossible to scrape off.
Ah, of course. Never play leapfrog with a unicorn.
[/Ayrik]
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Dennis
Great Reader

9933 Posts

Posted - 13 Sep 2011 :  06:32:06  Show Profile Send Dennis a Private Message  Reply with Quote
quote:
Originally posted by Ayrik

Actually I offer kudos instead of blame. The site's been notably snappy and responsive for me these recent weeks.


As do I.

Every beginning has an end.
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Thelonius
Senior Scribe

Spain
724 Posts

Posted - 13 Sep 2011 :  08:08:56  Show Profile  Click to see Thelonius's MSN Messenger address Send Thelonius a Private Message  Reply with Quote
Until yesterday, the site was running extremely well, maybe it was a regional issue as I see noone else had problems

"If you are to truly understand, then you will need the contrast, not adherence to a single ideal." - Kreia
"I THINK I JUST HAD ANOTHER NEAR-RINCEWIND EXPERIENCE"- Discworld's Death frustrated after Rincewind scapes his grasp... again.
"I am death, come for thee" - Nimbul, from Baldur's Gate I just before being badly spanked
Sapientia sola libertas est
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Wooly Rupert
Master of Mischief
Moderator

USA
29648 Posts

Posted - 13 Sep 2011 :  10:41:32  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Thelonius

Until yesterday, the site was running extremely well, maybe it was a regional issue as I see noone else had problems



If it was regional, it was a very large region.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Thelonius
Senior Scribe

Spain
724 Posts

Posted - 13 Sep 2011 :  10:47:42  Show Profile  Click to see Thelonius's MSN Messenger address Send Thelonius a Private Message  Reply with Quote
quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Thelonius

Until yesterday, the site was running extremely well, maybe it was a regional issue as I see noone else had problems



If it was regional, it was a very large region.


LOL maybe it was just at my home then I'm so important they make special breakdowns just for me

"If you are to truly understand, then you will need the contrast, not adherence to a single ideal." - Kreia
"I THINK I JUST HAD ANOTHER NEAR-RINCEWIND EXPERIENCE"- Discworld's Death frustrated after Rincewind scapes his grasp... again.
"I am death, come for thee" - Nimbul, from Baldur's Gate I just before being badly spanked
Sapientia sola libertas est
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Wooly Rupert
Master of Mischief
Moderator

USA
29648 Posts

Posted - 13 Sep 2011 :  11:47:29  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Thelonius

quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Thelonius

Until yesterday, the site was running extremely well, maybe it was a regional issue as I see noone else had problems



If it was regional, it was a very large region.


LOL maybe it was just at my home then I'm so important they make special breakdowns just for me



Well, I couldn't get to the site, Kuje couldn't get to the site, and I believe Sage couldn't, either. That's Florida and New York in the US, and Down Under for the Sage. Big region.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Thelonius
Senior Scribe

Spain
724 Posts

Posted - 13 Sep 2011 :  12:11:47  Show Profile  Click to see Thelonius's MSN Messenger address Send Thelonius a Private Message  Reply with Quote
quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Thelonius

quote:
Originally posted by Wooly Rupert

quote:
Originally posted by Thelonius

Until yesterday, the site was running extremely well, maybe it was a regional issue as I see noone else had problems



If it was regional, it was a very large region.


LOL maybe it was just at my home then I'm so important they make special breakdowns just for me



Well, I couldn't get to the site, Kuje couldn't get to the site, and I believe Sage couldn't, either. That's Florida and New York in the US, and Down Under for the Sage. Big region.


Didn't get it the first time, I thought you didn't have issues

"If you are to truly understand, then you will need the contrast, not adherence to a single ideal." - Kreia
"I THINK I JUST HAD ANOTHER NEAR-RINCEWIND EXPERIENCE"- Discworld's Death frustrated after Rincewind scapes his grasp... again.
"I am death, come for thee" - Nimbul, from Baldur's Gate I just before being badly spanked
Sapientia sola libertas est
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Dennis
Great Reader

9933 Posts

Posted - 20 Sep 2011 :  10:52:04  Show Profile Send Dennis a Private Message  Reply with Quote

Wow. One Whole Week. That's a pretty LONG downtime. What happened?

Every beginning has an end.
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Wooly Rupert
Master of Mischief
Moderator

USA
29648 Posts

Posted - 20 Sep 2011 :  11:27:25  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
The host had some issues.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Dennis
Great Reader

9933 Posts

Posted - 20 Sep 2011 :  11:43:36  Show Profile Send Dennis a Private Message  Reply with Quote

Hmm.... Hopefully it will not happen again in the near future.

Every beginning has an end.
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Fellfire
Master of Realmslore

1944 Posts

Posted - 20 Sep 2011 :  11:44:37  Show Profile Send Fellfire a Private Message  Reply with Quote
For a week I've been getting a Catastrophic Failure message. I had feared the worst.

Misanthorpe

Love is a lie. Only hate endures. Light is blinding. Only in darkness do we see clearly.

"Oh, you think darkness is your ally? You merely adopted the dark. I was born in it, molded by it. I didn't see the light until I was already a man, by then it was nothing to me but.. blinding. The shadows betray you because they belong to me." - Bane The Dark Knight Rises

Green Dragonscale Dice Bag by Crystalsidyll - check it out

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Dennis
Great Reader

9933 Posts

Posted - 20 Sep 2011 :  12:01:27  Show Profile Send Dennis a Private Message  Reply with Quote

Same here. I actually saved the error. See below.

Provider error '8000ffff'
Catastrophic failure
/inc_header.asp, line 134


I thought it had something to do with my ISP, Smart. But when I tried accessing it in cafes subscribed to other ISPs, same thing happened...

Every beginning has an end.
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Farrel
Learned Scribe

United Kingdom
235 Posts

Posted - 20 Sep 2011 :  12:07:37  Show Profile Send Farrel a Private Message  Reply with Quote
I thought the worst if i'm honest.

Not having any updates or explanation was the worst bit, might it be a good idea to have a forum status update on the Candlekeep.com homepage? Just to let people know what's happening.

I wandered over to the Wizbro boards and a thread had been started there to let people communicate the issues at Candlekeep.

Very glad the site's back though
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Dennis
Great Reader

9933 Posts

Posted - 20 Sep 2011 :  12:34:48  Show Profile Send Dennis a Private Message  Reply with Quote
quote:
Originally posted by Farrel

I thought the worst if i'm honest.

Not having any updates or explanation was the worst bit, might it be a good idea to have a forum status update on the Candlekeep.com homepage? Just to let people know what's happening.


Agreed. Mods, any thoughts on this?

quote:
Originally posted by Farrel

Very glad the site's back though.


Yes. Often, most specially because the thread's title has "problems" in it, I just stated the problem on my end without expressing how glad I was that the site was finally up.

Every beginning has an end.
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Light
Learned Scribe

Australia
231 Posts

Posted - 20 Sep 2011 :  15:52:14  Show Profile Send Light a Private Message  Reply with Quote
I thought it was just me who was having this problem. You guys can't begin to understand the multitude of things I tried in order to access the site again. I reinstalled my browser, cleaned out the cookies and history....um....yeah and a lot of other things.

"A true warrior needs no sword" - Thors (Vinland Saga)
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Thelonius
Senior Scribe

Spain
724 Posts

Posted - 20 Sep 2011 :  16:34:08  Show Profile  Click to see Thelonius's MSN Messenger address Send Thelonius a Private Message  Reply with Quote
Finally this works! Was so happy to see this screen

"If you are to truly understand, then you will need the contrast, not adherence to a single ideal." - Kreia
"I THINK I JUST HAD ANOTHER NEAR-RINCEWIND EXPERIENCE"- Discworld's Death frustrated after Rincewind scapes his grasp... again.
"I am death, come for thee" - Nimbul, from Baldur's Gate I just before being badly spanked
Sapientia sola libertas est
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Alaundo
Head Moderator
Admin

United Kingdom
5563 Posts

Posted - 20 Sep 2011 :  16:46:17  Show Profile  Visit Alaundo's Homepage  Click to see Alaundo's MSN Messenger address Send Alaundo a Private Message  Reply with Quote
Well met

Indeed, we're back, and certainly many hours lost sleep for myself

Thank ye for all the emails and comments during the downtime; it's nice to know that the old library was missed and that ye enjoy visiting the place.

As to the issue, after a lot of discussions with the web host, and their refusal to help, denial of a problem, passing the blame etc, it was stated to be due to Candlekeep being on a busy "application pool". I'm not entirely convinced as investigations pointed towards a Data Access driver problem (server side). Nevertheless, the host have now given an apology for the length of time to resolve the issue and have moved us to a "less busy" Application Pool, stating that we should not get any issues from now on.

So, phew, despite initial beliefs that things were indeed "catastropic" and trying all manner of means to get a forum back in one shape or another, we're now restored without any loss.

Enjoy the forums

Alaundo
Candlekeep Forums Head Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct


An Introduction to Candlekeep - by Ed Greenwood
The Candlekeep Compendium - Tomes of Realmslore penned by Scribes of Candlekeep
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