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rjfras
Learned Scribe

261 Posts

Posted - 23 Sep 2012 :  04:43:17  Show Profile  Visit rjfras's Homepage Send rjfras a Private Message  Reply with Quote
I've been having the same issue for the last week or so. Loading anything on Candlekeep is extremely slow and have not had a problem with any other website or forum.

Loading my active topics or a page of the ask ed forums can take a few minutes to load the whole thing.

Just loading this replay page took a couple minutes to be able to type. I got the frame first, then the buttons, the reply space and then some of the messages below. As I'm typing this, I only see 2 and a half posts and still showing the message "transferring data from forum.candlekeep.com" down in the corner.
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Wooly Rupert
Master of Mischief
Moderator

USA
30340 Posts

Posted - 23 Sep 2012 :  05:31:42  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by rjfras

I've been having the same issue for the last week or so. Loading anything on Candlekeep is extremely slow and have not had a problem with any other website or forum.

Loading my active topics or a page of the ask ed forums can take a few minutes to load the whole thing.

Just loading this replay page took a couple minutes to be able to type. I got the frame first, then the buttons, the reply space and then some of the messages below. As I'm typing this, I only see 2 and a half posts and still showing the message "transferring data from forum.candlekeep.com" down in the corner.



It's been behaving for me, and I've accessed the site from three different systems: my desktop, my laptop, and one of my work computers.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Dennis
Great Reader

9933 Posts

Posted - 13 Dec 2012 :  03:44:17  Show Profile Send Dennis a Private Message  Reply with Quote
Provider error '80004005'
Unspecified error
/inc_header.asp, line 134

----Got it earlier. And lately I've been encountering Gateway error....

Every beginning has an end.
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Alaundo
Head Moderator
Admin

United Kingdom
5584 Posts

Posted - 13 Dec 2012 :  11:00:51  Show Profile  Visit Alaundo's Homepage  Click to see Alaundo's MSN Messenger address Send Alaundo a Private Message  Reply with Quote
quote:
Originally posted by Dennis

Provider error '80004005'
Unspecified error
/inc_header.asp, line 134

----Got it earlier. And lately I've been encountering Gateway error....



Well met

Aye, this is the standard database open string, so the usual sort of access error. Temporary glitch and all seems well now.

Alaundo
Candlekeep Forums Head Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct


An Introduction to Candlekeep - by Ed Greenwood
The Candlekeep Compendium - Tomes of Realmslore penned by Scribes of Candlekeep
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Dennis
Great Reader

9933 Posts

Posted - 14 Dec 2012 :  01:01:35  Show Profile Send Dennis a Private Message  Reply with Quote

Okay. Glad to hear it, Al. I thought Sage's gremlins are loose again...

Every beginning has an end.
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Kentinal
Great Reader

4305 Posts

Posted - 16 Dec 2012 :  02:31:46  Show Profile Send Kentinal a Private Message  Reply with Quote
I also hit ASP problem trying to submit a post, the error lasted two tries so I did not bother to capture it. It occurred maybe an hour or so ago.

"Small beings can have small wisdom," the dragon said. "And small wise beings are better than small fools. Listen: Wisdom is caring for afterwards."
"Caring for afterwards ...? Ker repeated this without understanding.
"After action, afterwards," the dragon said. "Choose the afterwards first, then the action. Fools choose action first."
"Judgement" copyright 2003 by Elizabeth Moon
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 02 Jan 2013 :  21:53:06  Show Profile Send Ayrik a Private Message  Reply with Quote
How Alaundo and Sage must shudder and roll their eyes whenever they see this scroll rolled out.

Thrice now I have successfully submitted writings to a scroll, even read it afterwards, then discovered a little later that they have mysteriously vanished. I'm guessing nothing I wrote has been deleted by the mods, so I'm wondering if there's been some sort of server rollbacks or something.

Running Chrome (ver 23something) these days, IE and FF are just too slow.

[Edit] Incidentally, my post count keeps on incrementing, mwoohahaha, another 10 years and I'll be a Great Reader!

[/Ayrik]

Edited by - Ayrik on 02 Jan 2013 21:54:08
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The Sage
Procrastinator Most High
Moderator

Australia
31690 Posts

Posted - 03 Jan 2013 :  02:30:15  Show Profile  Send The Sage an AOL message  Click to see The Sage's MSN Messenger address  Send The Sage a Yahoo! Message Send The Sage a Private Message  Reply with Quote
quote:
Originally posted by Ayrik

How Alaundo and Sage must shudder and roll their eyes whenever they see this scroll rolled out.
Only when it's from you, Ayrik.
quote:
Thrice now I have successfully submitted writings to a scroll, even read it afterwards, then discovered a little later that they have mysteriously vanished. I'm guessing nothing I wrote has been deleted by the mods, so I'm wondering if there's been some sort of server rollbacks or something.
Occasionally, we can retrieve lost stuff that has been caught between ASP errors when posting, but that's only when it's been reported immediately after the fact.
quote:
Running Chrome (ver 23something) these days, IE and FF are just too slow.
Then you probably won't be all that comfortable with SageBrowser then.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 03 Jan 2013 :  07:10:23  Show Profile Send Ayrik a Private Message  Reply with Quote
So my posts fell in the cracks between servers? Eaten by Pac-Man, spirited away by Shar, fuelling the hellish infernal forges under Microsoft's Redmond HQ?

[/Ayrik]
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The Sage
Procrastinator Most High
Moderator

Australia
31690 Posts

Posted - 03 Jan 2013 :  14:27:10  Show Profile  Send The Sage an AOL message  Click to see The Sage's MSN Messenger address  Send The Sage a Yahoo! Message Send The Sage a Private Message  Reply with Quote
quote:
Originally posted by Ayrik

So my posts fell in the cracks between servers?
Pretty much. Sometimes, I can find them with a Google search, or even with the Wayback Machine. But those are rare occurrences, and only really register when the posts have been made, but the ASP error had popped up when the forum returns your browser to the replied-to scroll.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 21 Jan 2013 :  22:42:50  Show Profile Send Ayrik a Private Message  Reply with Quote
Mwoohahahahahaa

Server-side ASP errors being issued with frustrating frequency again. Please don't shoot the messenger.

[/Ayrik]
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Dennis
Great Reader

9933 Posts

Posted - 21 Jan 2013 :  23:20:36  Show Profile Send Dennis a Private Message  Reply with Quote

'Tis working fine on my end.

Every beginning has an end.
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 22 Jan 2013 :  00:10:20  Show Profile Send Ayrik a Private Message  Reply with Quote
Quite opposite from the normal pattern, it seems. Perhaps anti-Alaundo rewrote the server scripts?

[/Ayrik]
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The Sage
Procrastinator Most High
Moderator

Australia
31690 Posts

Posted - 22 Jan 2013 :  01:32:20  Show Profile  Send The Sage an AOL message  Click to see The Sage's MSN Messenger address  Send The Sage a Yahoo! Message Send The Sage a Private Message  Reply with Quote
Is this Anti-Alaundo anything like the Anti-Monitor? Because if so, we're all in trouble.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 22 Jan 2013 :  02:25:46  Show Profile Send Ayrik a Private Message  Reply with Quote
You must realize that I sometimes don't understand half of what you're saying without recourse to wikipedia, Sage? I think I'm the only nerd in the world who disdains comic books and supermutants.

[/Ayrik]
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The Sage
Procrastinator Most High
Moderator

Australia
31690 Posts

Posted - 22 Jan 2013 :  02:56:50  Show Profile  Send The Sage an AOL message  Click to see The Sage's MSN Messenger address  Send The Sage a Yahoo! Message Send The Sage a Private Message  Reply with Quote
quote:
Originally posted by Ayrik

You must realize that I sometimes don't understand half of what you're saying without recourse to wikipedia, Sage? I think I'm the only nerd in the world who disdains comic books and supermutants.

Sorry. I should've made that connection clearer.

And you need not fret over my sometimes awkward ramblings, Ayrik. Just think of me as the absent-minded sage nattering to himself over and over about his endless quests to make the wider world more aware of interesting little comic book tidbits and how they should relate to the real world... while the rest of you go about your collective business.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Scribe for the Candlekeep Compendium -- Volume IX now available (Oct 2007)

"So Saith Ed" -- the collected Candlekeep replies of Ed Greenwood

Zhoth'ilam Folio -- The Electronic Misadventures of a Rambling Sage
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Ayrik
Great Reader

Canada
6431 Posts

Posted - 22 Jan 2013 :  03:09:36  Show Profile Send Ayrik a Private Message  Reply with Quote
Although, now that I understand what Anti-Monitor is ... I was thinking more in terms of Anti-Alaundo having a neatly-trimmed goatee. Oh no wait, that wouldn't work he's already got a beard. Nevermind, back to my collective business.

[/Ayrik]
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Markustay
Realms Explorer extraordinaire

USA
14401 Posts

Posted - 24 Apr 2013 :  16:23:36  Show Profile Send Markustay a Private Message  Reply with Quote
The site is slow as hell for me today - I haven't had problems with it in awhile, so I am surprised by how bad it is.

Also, I get an error message when I get a PM pop-up... apparently the java-sript (or whatever) on the site hasn't been updated since the stoneage - I am surprised it is still working at all. This problem has been around for a couple of years now... I just never mentioned it before (because its a truly minor point).

Eventually I think we'll have to view Candlekeep on old GUI's or older versions of browsers, unless we finally get CK2.0. Much like its in-game namesake, we are being 'set adrift' from the greater continent that is the internet.

"I have never in my life learned anything from any man who agreed with me" --- Dudley Field Malone

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Wooly Rupert
Master of Mischief
Moderator

USA
30340 Posts

Posted - 24 Apr 2013 :  17:47:54  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
Ironically, I got a timeout error loading this page.

Using Chrome, on my new work computer. Officially we can't use Chrome -- the company officially uses IE, with Firefox approved upon request. But we have a very small group of people that have to use Chrome for a particular application, so we were okayed to install it for support purposes. Which works for me, as it is becoming my browser of choice.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Markustay
Realms Explorer extraordinaire

USA
14401 Posts

Posted - 24 Apr 2013 :  18:08:17  Show Profile Send Markustay a Private Message  Reply with Quote
I still haven't tried Chrome. I used Netscape Navigator back in the day, and then went with Firefox when that came around. I can't ever remember using Explorer, except maybe at the very beginning (did Windows 3.0 even have Explorer? I don't think so...)

Anyhow, it appears to be a little better now then before. I got this new 'process' called stij.exe running on my machine the past few days, and I can't seem to gt rid of it. It's supposedly part of the Incredibar/Incredimail family of apps, but I don't use those, so I don't know how or why this thing was installed. Its infuriating. Thus far, no anti-malware/antivirus identifies it as malicious, so I guess I'm stuck with it. I'd just like to know how it snuck in on me - I'm pretty damn careful.

"I have never in my life learned anything from any man who agreed with me" --- Dudley Field Malone


Edited by - Markustay on 24 Apr 2013 18:08:53
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BEAST
Master of Realmslore

USA
1714 Posts

Posted - 24 Apr 2013 :  18:30:34  Show Profile  Visit BEAST's Homepage Send BEAST a Private Message  Reply with Quote
quote:
Originally posted by Markustay

I got this new 'process' called stij.exe running on my machine the past few days, and I can't seem to gt rid of it. It's supposedly part of the Incredibar/Incredimail family of apps, but I don't use those, so I don't know how or why this thing was installed. Its infuriating. Thus far, no anti-malware/antivirus identifies it as malicious, so I guess I'm stuck with it. I'd just like to know how it snuck in on me - I'm pretty damn careful.

Can you go uninstall ALL that "Incredi-" stuff?

"'You don't know my history,' he said dryly."
--Drizzt Do'Urden (The Pirate King, Part 1: Chapter 2)

<"Comprehensive Chronology of R.A. Salvatore Forgotten Realms Works">
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Wooly Rupert
Master of Mischief
Moderator

USA
30340 Posts

Posted - 24 Apr 2013 :  19:35:18  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by BEAST

quote:
Originally posted by Markustay

I got this new 'process' called stij.exe running on my machine the past few days, and I can't seem to gt rid of it. It's supposedly part of the Incredibar/Incredimail family of apps, but I don't use those, so I don't know how or why this thing was installed. Its infuriating. Thus far, no anti-malware/antivirus identifies it as malicious, so I guess I'm stuck with it. I'd just like to know how it snuck in on me - I'm pretty damn careful.

Can you go uninstall ALL that "Incredi-" stuff?



That's what I'd do. Also keep in mind that some malware is sneaky and masquerades as a legitimate process; I once caught a malware disguised as svchost.exe. I only saw it because I was using Process Explorer and noticed that process didn't have the same info as the other svchost entries.

You may also need to go into Safe Mode to get rid of it. Some of the trickier malware requires that.

Also keep in mind most anti-virus programs won't catch some malware, particularly adware or scareware. Something like Malwarebytes, Ad-Aware, or Spybot S&D will help greatly.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!

Edited by - Wooly Rupert on 24 Apr 2013 19:36:42
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Ze
Learned Scribe

Italy
146 Posts

Posted - 24 Apr 2013 :  20:25:07  Show Profile Send Ze a Private Message  Reply with Quote
quote:
Originally posted by Wooly Rupert
Officially we can't use Chrome -- the company officially uses IE, with Firefox approved upon request. But we have a very small group of people that have to use Chrome for a particular application, so we were okayed to install it for support purposes. Which works for me, as it is becoming my browser of choice.



Same here, and I wasn't okayed, so I use ChromePortable.
Just wanted to share that it's an option, in case anyone suffers the same limitation.
And btw, for what it's worth I've never had any timeout error, either with Chrome (on Win7) or with Safari for iPad, so I don't think it's the browser.
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Wooly Rupert
Master of Mischief
Moderator

USA
30340 Posts

Posted - 24 Apr 2013 :  22:57:20  Show Profile Send Wooly Rupert a Private Message  Reply with Quote
quote:
Originally posted by Ze

quote:
Originally posted by Wooly Rupert
Officially we can't use Chrome -- the company officially uses IE, with Firefox approved upon request. But we have a very small group of people that have to use Chrome for a particular application, so we were okayed to install it for support purposes. Which works for me, as it is becoming my browser of choice.



Same here, and I wasn't okayed, so I use ChromePortable.
Just wanted to share that it's an option, in case anyone suffers the same limitation.
And btw, for what it's worth I've never had any timeout error, either with Chrome (on Win7) or with Safari for iPad, so I don't think it's the browser.




I've got a couple thumb drives handy with the portable versions of Chrome and Firefox... One of those thumb drives resides semi-permanently in my work computer, with a good chunk of all my RPG pdfs on it. I just never bothered with them, because I could use IE to access the Candlekeep.

I do occasionally use the portable version of Firefox when troubleshooting issues on someone's computer. It's a great way to rule out problems with IE or with Websense.

Candlekeep Forums Moderator

Candlekeep - The Library of Forgotten Realms Lore
http://www.candlekeep.com
-- Candlekeep Forum Code of Conduct

Editor and scribe for The Candlekeep Compendium

I am the Giant Space Hamster of Ill Omen!
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Markustay
Realms Explorer extraordinaire

USA
14401 Posts

Posted - 25 Apr 2013 :  01:01:52  Show Profile Send Markustay a Private Message  Reply with Quote
quote:
Originally posted by BEAST

quote:
Originally posted by Markustay

I got this new 'process' called stij.exe running on my machine the past few days, and I can't seem to gt rid of it. It's supposedly part of the Incredibar/Incredimail family of apps, but I don't use those, so I don't know how or why this thing was installed. Its infuriating. Thus far, no anti-malware/antivirus identifies it as malicious, so I guess I'm stuck with it. I'd just like to know how it snuck in on me - I'm pretty damn careful.

Can you go uninstall ALL that "Incredi-" stuff?
A long while back - at least a year, probably way more - some of that got installed with something... most likely an update to Firefox, or one of my anti-virus apps (why THOSE install malware I'll never figure out). It may have even been an Adobe or Java update... I forget. If you don't click the "Do NOT Install" button, it goes on automatically.

So after it got accidentally installed, I uninstalled it, and as I recall the damn thing made me jump through hoops (the vestiges that were left kept trying to 'repair' the rest, and kept re-downloading and reinstalling) just to get rid of it for good. For a supposedly 'helpful' app, it has some of the most serious virus-like activity I've ever seen.

ANYHOW... I thought I got rid of it for good... guess some small bit of it must have been hidden somewhere, and now its up to its old tricks. Its only a matter of time before it re-installs its completely pointless 'toolbar' (will someone please explain to me the reason for those?), and hijacks my homepage again. Since this new file is relatively new, I haven't seen any "How to get rid of..." type walk-throughs for it yet, and Malwarebytes doesn't seem to mind it, unfortunately. I haven't tried Combofix yet; thats usually a last resort (since it hacks your registry... no fun when that goes bad).

So how does all this relate to this website? Because the site has been running slow as heck for me, and I'm not sure if its the site itself, or my computer is misbehaving, so I was hoping for some feedback from others.

"I have never in my life learned anything from any man who agreed with me" --- Dudley Field Malone


Edited by - Markustay on 25 Apr 2013 01:06:15
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